Messages in an email system can be set to show the full thread of replies with the ability to then click into prior messages from within the newer messages. This is called conversation view and seems to be the most popular way to show email because this is the default in most email systems including Outlook. Now, if you like conversation view you can stop reading.


I prefer the message history to display fully as plain text. Then you do not need to click to see complete messages. You just need to scroll.

I had searched without success for how to change this because I was using the search term threaded. Today I discovered that this is called the conversation view in Outlook. To change this you just need to find where the setting is for your mail viewer.

OLD: For the Outlook browser application in your inbox (or any other mail box) select filter. Then hover over show as and you will have the choice to select Messages, or Conversations.

One choice on the filter menu is show as
Pull open the filter menu.
The fold out menu that changes from threaded to message view.
Changing from threaded to message view.

Update for 2021 – it looks like the menu above has changed. Find this in the general settings:

A screen shot of settings showing mail, layout as the location of the setting
We are into Dark Mode now.

As usual your browser may not have such pleasant shades of green showing depending on your other settings.

Once I knew what to search terms to use I could find other sites with instructions for the desktop app. “how to turn off conversation view in outlook” turns up some good ones.


One thought on “If Conversation View MAKES YOU WANT TO TYPE IN ALL CAPS

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s